our privacy policy Where Does It Come From? ethical clothingIn order to comply with the General Data Protection Regulation (GDPR), all Directors, Staff and Volunteers of Where Does It Come From? are expected to conform to this Privacy Policy.

Privacy Policy – Our Customer Data

We capture information about you when:

  • you order directly from our website
  • you choose to sign up to our mailing list
  • you email us directly.

Website Data

All customer data collected when you order (name, address, delivery address, email address) are held on our website which is hosted securely by Make Hay Green Hosting.  We have an SSL security certificate to secure our website and only administrators, using password protected access, can view this data.  If you would like your data removed then please request this and it shall be deleted.

Mailing List Data

In the past we added customer email addresses to our mailing list on request and also when an order was placed.  Now customers need to specifically opt in to receive our emails.  Customer data (name, email address) is held securely on the Mailchimp server.  You can unsubscribe from the mailing list at any time on request or by clicking the ‘unsubscribe’ link at the bottom of the email.

If you email us directly then your email address will be kept in our email correspondence records.  These are held on a password protected PC and backed up on a password protected disk station.

No other personal data is kept by Where Does It Come From? and we will only use data as is legally required or  considered necessary for normal business activity.

Privacy Policy – Our Staff and Volunteers

Where Does It Come From? will hold contact details for volunteers and staff, held on a password protected PC and backed up on a password protected disk station.

Social Media

Members of the public who post on the Where Does It Come From?’s social media sites are assumed to have given permission for their data to be published in the relevant media, but not for other means of retention or use by the Company.